Privacy Policy
Effective Date: March 24, 2025
DBA: Network Package
Website: xrdrive.com
1. Overview
XRDrive (operating under the DBA Network Package) is committed to protecting your privacy and complying with all applicable data protection regulations, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data privacy laws worldwide.
2. Information We Collect
We collect the following types of information when you interact with our platform:
- Personal Data: Name, email address, country
- Account Data: User ID, token balances, purchase history
- Usage Data: Queries made, leads viewed/copied, IP address, browser type, device info
- Payment Data: Processed securely through PayPal (we do not store your credit card information)
3. How We Use Your Information
- To create and maintain your account
- To process purchases and manage credit usage
- To provide technical support and service updates
- To monitor and prevent fraudulent or abusive activity
- To improve our services through analytics and feedback
4. Legal Basis for Processing
We process your personal data under one or more of the following legal bases:
- Your consent (e.g. marketing emails)
- Performance of a contract (e.g. fulfilling your purchase)
- Compliance with legal obligations
- Legitimate interests (e.g. fraud prevention, service optimization)
5. Data Sharing and Third Parties
We only share data as necessary with trusted third parties:
- Payment Processor: PayPal
- AI Services: OpenAI (for query enhancement)
- Analytics: Google Analytics or similar platforms
All third-party providers are contractually required to protect your data in accordance with applicable laws.
6. Data Security
We implement technical and organizational safeguards including HTTPS encryption, secure login, role-based access controls, and activity logging. Despite best efforts, no system can guarantee 100% security.
7. Data Retention
We retain your data only as long as necessary to fulfill the purposes outlined above or as required by law. You may request data deletion at any time unless we are required to retain it for legal or compliance reasons.
8. Your Rights
Under GDPR and other regulations, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict data processing
- Withdraw consent at any time
- Port your data to another provider (where technically feasible)
- Lodge a complaint with a supervisory authority
To exercise any of these rights, contact support@xrdrive.com.
9. International Users
By using XRDrive, you understand that your information may be transferred to and processed in the United States and other jurisdictions where our servers or third-party services are located.
10. Cookies
XRDrive uses cookies and similar technologies for:
- Session management and authentication
- Site performance and usage tracking
- Security and fraud detection
You can manage cookie settings through your browser. Disabling cookies may impact your experience.
11. Policy Changes
We may revise this Privacy Policy to reflect changes in technology, law, or service features. If changes are material, we will notify you via email or via a prominent notice on the site.
12. Contact
Questions about this policy or our data practices? Email support@xrdrive.com.